serving washington, has crews in from georgia, texas, even canada. >> it's tree trimmers, contract line crews, our crews, we're really starting to -we're going to make a dent in this, yes. >> but you know people are not happy. >> absolutely. and we get it. >> frustrated. highly frustrated. >> reporter: david rutland's refrigerator and his neighbors' are full of spoiling food. >> most of the stuff would probably be discarded. >> reporter: with gas stations unable to pump and thousands of people crowding malls and cooling shelters and libraries and schools, word is power might not be back on for many till friday. >> we've put a lot of money into restoring and/or hardening the system, but this was an extreme event. >> reporter: the first storms blasted through friday night, 90-mile-per-hour winds. >> you could see the rain coming through, trees falling, trash getting lifted off the ground. it was chaotic. >> reporter: more storms, heavy rain in chicago. wind in north carolina toppled more trees. one killed a couple on a golf cart. another killed a man taking refuge in a barn. the death tol